Customer reviews of R&S Performance NW Ltd
At R&S Performance NW Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a vehicle can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
R&S Performance NW Ltd
Based on 145 customer reviews
Vehicle purchase ..with a difference!
By Kevin M on 03 August 2016 | Verified purchase
What a brilliantly well run FAMILY business with their customer care at the forefront. These lads did all they could to help me, from accepting my deposit and saving the car for over 2 weeks before I could finally complete the purchase. They completed ALL the necessary paperwork for me so all I had to do was ....NOTHING. Due to the nature of their business, it is obviously apparent that, they take the most utmost care in the selection of the vehicles that they trade with EVERY SINGLE ONE been in A1 condition and totally pristine...there was not, in my opinion, a single 'bad' car on their premises with the majority of the vehicles being of the prestige market. The prices were also excellent for the standard of vehicle that you will receive and they were extremely courteous, very well mannered and take pride in their reputation, and rightly so. This business is NOT your typical dealership, Im so pleased that I drove from the middle of Lincolnshire,it was so worthwhile.Thank you..Kev.
Excellent garage great service top lads
By LEE R on 25 July 2016 | Verified purchase
Recently bought an Audi rs4 from, ere the car ov me dreams, the lads there were a big help, for achieving that for me, the service was second to none, ¿¿
Top garage. Top service and men.
By John C on 22 July 2016 | Verified purchase
Lovely guys, especially Adam who looked after us. Can't rate him highly enough. No pushy sales which was refreshing. Also exceptional after sales service.
By Ryan H on 18 July 2016 | Verified purchase
Friendly guys although very busy! More than happy to leave you to look around yourself with no pressure & are happy to givr any help you need, Very good after sales care so far with them helping me with any little problems ive had
Super service, pleasure to deal with
By Chris C on 17 July 2016 | Verified purchase
From first email contact through several telephone calls to collecting the car everything was dealt with utmost professionalism and was a pleasure to do business with. Was also unusual in my experiences but a very pleasant surprise to receive a follow up call a week after collecting the car to check all was going OK. Travelled over from N. Ireland to purchase the car and would gladly do again & have no problems in recommending Performance Cars, great selection of top of the range cars available.
Shocking Aftercare. Beware....
By Anonymous on 15 July 2021 | Purchase not verified
Purchase of car was easy process. However the aftercare is shocking. Have to keep chasing them and they promise to call you back. However nobody bothers calling and you have to go through whole process again. Like all companies when they have your money they dont want to know. Beware as they will be very nice when selling the car, really need to work on their aftercare. That is the difference between a great company and great customer service and a company that only cares about taking your money then dont want to know.
By Anonymous on 13 July 2021 | Purchase not verified
Poor way to talk with customers, cars with high prices and not well maintained
Selling my car CHR Hybrid
By Joyce L on 16 February 2021 | Purchase not verified
Very good service, wanted to sell my car and I no nothing about selling but they put my mind to rest, completely honest and trustworthy, the transaction was completed within a very short time and they payed what was agreed when we spoke on the phone. Lovely transaction and lovely people. Thankyou
Sales great - Help disgusting
By declan D on 23 January 2021 | Purchase not verified
the sales experience is great. Be carful when things go wrong with the car, i have a leaking windscreen 1 month after buying a range rover, someone has poorly silicone sealed it in black - they tried saying it has been tampered with. They did offer to fix it but there mechanic just fobs you about not answering the phone etc, Once they have sold a vehicle they have no care in helping you fix it, They was supposed to fix it yesterday but I was fobbed off all day and now i am told they will do it Monday, - I have given up and am getting the job done myself next week, sadly i have to pay but i would not recommend buying a vehicle from them.
Great cars and customer service 5 stars
By Roman Q on 21 November 2020 | Purchase not verified
Wonderful experience.. me and my wife bought our lovely suv from here they were really helpful they also took our old car at a really good price as a part exchange , there was no hassle at all Thankyou again
R&S Performance NW Ltd
- 07754 911960 01254 234341
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:00 - 16:00|
ALTERNATIVE APPOINTMENT AVAILABLE